Innovation in fleet monitoring systems: the TiGR Protocol


10 questions and answers about the protocol

1. What is it?

The TiGR protocol is the new industry standard for the communication between vehicles and fleet monitoring backoffice.

2. Who developed it?

The protocol was originally defined and tested in the European project EBSF2. The protocol was then consolidated and standardized by the International Association ITxPT.

3. What is it for?

The protocol responds to the need of transport operators to have a centralized and interoperable fleet monitoring and remote diagnostics platform, independent of suppliers of vehicles and on-board equipment, and applicable to any vehicle.

4. Which are its advantages?

There are several advantages:

the vehicles can be equipped at the factory floar with the on-board equipment chosen and guaranteed by the vehicle supplier;
no need for retrofitting on vehicles already in operation;
users may access to the data of all vehicles through a single platform chosen by the transport company and independent of vehicle manufacturers;
the data are encoded and formatted in a uniform way, valid for all vehicle models and brands;
the services provided by the platform (e.g. real-time alarm notifications, reports, statistics, etc.) are immediately available in a uniform manner for all vehicles connected to the platform;

5. Does the standardization limit the quantity/quality of the available data?

No, the protocol is structured for managing even the most detailed data available on board, such as for example the DTC codes of each ECU.

6. Is the protocol publicly available?

Yes, the document is freely downloadable from the site

7. Is the ITxPT document exhaustive?

No, the document describes the data format and communication rules. The document also specifies the presence of certain “mandatory” data but leaves to the user the specification of the request from the list of "recommended" data.

8. Is the protocol only usable for remote diagnostics?

No, the specifications include several energy consumptions and ecodriving data, moreover the structure is flexible and can be easily enriched with additional data for other needs, such as passenger counting and on-board crowding.

9. Is the protocol also applicable to vehicles of the energy transition?

Yes, the protocol has already been integrated with several detailed data for gas, hybrid, full electric and hydrogen vehicles.

10. What should I do to ensure that my vehicles are properly predisposed with the TiGR protocol?

Two steps are required:

the technical specifications for the purchasing contract must include, in addition to the request of TiGR connection predisposition, a detailed list of the requested data, based on the company's objectives.
during the delivery phase, the conformity of the implementation to the requirements and the documentation provided must be carefully verified. This verification must be carried out as soon as possible, as it becomes very difficult and expensive to resolve any discrepancies once the vehicles have been accepted and put into service.
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